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Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
Maa Vaishno Devi Tour & Travel
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Useful Information for Yatries
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Accommodation Weather Information Enquiry and Information
Shelter Bhojanalyas & Refreshment Units Medical Facilities
Blanket, Clock Room & Lockers Bhaint Shop & Souvenir Shop Places to Rest at Bhawan
Railway Reservation Counters Security Arrangements Post & Telegraphs
Palki, Ponies & Pithoos Battery Car Arrangement Banks
Helicopter Service    

Top Accommodation
For the convenience of the Yatries, the Shrine Board offers Free as well as Rented Accommodation at Jammu, Katra and also along the Holy Track. At Jammu, accommodation is available at Vaishnavi Dham and Saraswati Dham complexes located right next to Jammu Tawi Railway Station. At Katra, accommodation is available in the Niharika complex, situated next to the main Bus Stand. Accommodation is also available at Adhkuwari, Sanjhichat and Bhawan.

Top Weather Information
Katra town is located at an altitude of nearly 2500 ft above sea level while the sanctum sanctorum is located at nearly 5200 ft. above sea level. There is obviously a significant temperature difference between the two locations. A reference to the temperature of Katra town alone may thus be misleading, for, even at the height of summer, the Bhawan area may be considerably cool. For this purpose, a chart outlining the broad range of summer/winter temperatures at both Katra and Bhawan is outlined below. The temperature figures are merely indicative and actual values may vary from year to year. Nevertheless, these values are meant to give the Yatries a fair idea of the temperature range and to plan their yatra and clothing requirements accordingly.

Distances from Katra, Altitude w.r.t. Mean Sea Level & Average Temperature
Location Altitudes(ft) Temperature °C
Winter Summer
Min. Max. Min. Max.
Katra 2500 03 15 20 40
Banganga 2800        
Charan Paduka 3380        
Adhkuwari 4800 01 14 16 35
Himkoti 5120        
Sanjichat 6200        
Bhawan 5200 -02 13 15 30
Bhairon Ghati (Via Bhawan) 6619 -03 11 12 25


Top Enquiry and Information
To help the Yatries and offer assistance during the pilgrimage, the Shrine Board has operationalized information booths at various locations. These are 24-hour information cum enquiry counters. Yatries can use them to obtain important information about various aspects of the Yatra. These counters also serve as announcement booths and Yatries can approach these booths to get announcements made regarding missing children or group members. These booths are connected with other important locations through a wireless network and thus an announcement made at one location can be passed on to all other important locations also. These booths are also used to relay pre-recorded Bhajans and important Yatra related messages for the benefit of the Yatries. Besides, do's and don'ts and other useful tips are also relayed through these booths.

These inquiry, assistance and announcement booths are located at prominent locations at Katra, Adkuwari, Himkoti, Sanjichat and Bhawan. The counter at Katra is located near the main Bus Stand. The one at Bhawan is located near the gate no. 1. Other booths too are prominently located. Information Counters are also operational at General Bus Stand, Jammu and Jammu Tawi Railway Station. An Information Counter has been set up at the Jammu Airport.

Top Shelter
The Shrine Board has constructed Shelter sheds at various places along the track. At certain stretches on the alternate track and on the old track from Sanjichhat to Bhawan, these shelter sheds cover almost the entire track. However, in other portions of the track, the sheds have been provided at a distance of about 500 meters from one another. These shelter sheds are instrumental in saving the visiting devotees from Shooting stones, rain, sun, snow and adverse weather conditions. The decent seating facilities provided underneath the sheds, prompt the devotees to have a little rest. Hence they are also called Vishram Sthals. Toilet blocks and refreshment units have been provided adjacent to most of the shelter sheds, for the facility of the Yatries.

Top Bhojanalyas & Refreshment Units
Refreshments like biscuits, cold-drinks tea, coffee, milk, mineral water, etc. are available along the way at refreshment Units of the Shrine Board. Nearly all of these units are located at carefully selected locations from where one can have a panoramic view of the valley. Therefore, they are also known as View Points. All the items offered at these view points are on a no-profit basis thus ensuring proper quality and value for the money paid by the Yatries.

Top Medical Facilities
While no specific medical certificate is needed to undertake the Yatra, those suffering from heart, breathing or similar ailments are advised to proceed with the Yatra only after due medical checkup and advice. Cardiac, asthmatic and orthopedic problems are known to get aggravated due to the strenuous climb. In any case, these patients are strongly advised against using the stairs. To cater to the medical needs of the Yatries there is a block hospital at Katra as well as a 24 hours charitable dispensary run under the aegis of the Shrine Board. Emergency needs can be taken care of by basic medical facilities at Banganga, Adkuwari, Sanjichat and Bhawan. Oxygen cylinders and emergency drugs are also available. A dispensary and 24-hr ICU is also available at Bhawan. Specialized and advanced medical treatment is however available only at Jammu.

Top Blanket, Clock Room & Lockers
The Holy cave is situated at a height of 5200 ft above sea level. Even during summers, the nights are cool and Yatries would normally require the use of blankets at night. The Shrine Board has arranged for free blanket stores at various locations. Blanket stores are located at various convenient locations and as already mentioned, the service is entirely free of charge.

Free cloak room and lockers facilities are available at the main Bhawan complex also. The cloak rooms and lockers which are functional round the clock. There is a cloak room and lockers are located just opposite to the main queue complex (gate No.1). This cloak room and lockers can be used for depositing shoes, belts, combs and all other items that are not allowed in the Holy cave. All cloak room and locker facilities are absolutely free of cost.

Top Bhaint Shop & Souvenir Shop
Shri Mata Vaishno Devi Shrine Board has its own no profit no loss shops at Bhawan known as Bhaint Shop where Prashad/Bhaints offerings are available at a fair price. Hence the Yatries are not required to buy offerings at Katra and carry them all the way to Bhawan. Beautifully packed Bhaints in eco-friendly jute bags are available in the Bhaint shop at Bhawan at reasonable rates. The Bhaints are available in the denominations of Rs. 11, Rs. 21 and Rs. 31. Yatries can also buy a water bottle from the Bhaint shop to fill the Holy water that gushes out of the Holy Cave after having Darshans.

The Shrine Board has got prepared gold and silver coins of guaranteed purity. These coins bear the image of the Holy Pindies on one side and that of Goddess Durga on the other. These coins are available at the Prashad counter just outside the Holy Cave and at all the banks at Bhawan.

For Yatries who wish to carry with them mementos of the great pilgrimage, the Shrine Board operates Souvenir Shops at Bhawan, Sanjichat, Adkuwari, and Katra bus stand and at Vaishnavi Dham (Jammu). Chunris, Cholas, Saris, shawls which have been offered to the Holy Goddess are available at these Souvenir Shops at nominal prices. Yatries can obtain them and preserve them as souvenirs or can place them at the place of worship inside their houses.

Besides, other exclusive items available at the Souvenir Shops include, audio cassettes, CDs, various publications of Shrine Board, laminated photos of the Holy Pindies, Jute Bags, and Bangle Chura etc. Yatries may take notice that all these items are exclusively available at the Souvenir Shops of Shrine Board and are not available at any of the private shops.

Top Places to Rest at Bhawan
Since its inception, it has been the constant Endeavour of the Board to provide adequate, neat & clean resting places to the devotees visiting the holy cave Shrine of Shri Mata Vaishno Devi Ji. Towards these objectives, many decent resting places such as Saraswati Bhawan, Waiting Hall near Manokamana Bhawan, etc. have been created at Bhawan Complex. These are meant to be used by the devotees waiting for their turn for Darshans of the Holy Goddess. These resting places are in the shape of large halls which are available for the Yatries. This accommodation is free of cost and is made available on a first-come-first-served basis. No booking or permission is required for using these premises since they are kept open round the clock and Yatries can just go and occupy them subject to availability.

Top Railway Reservation Counters
As a part of its constant endeavor to facilitate the smooth pilgrimage to the Holy Cave, the Shri Mata Vaishno Devi Shrine Board has facilitated the setting up of a computerized Railway Reservation Counter at Katra. The Shrine Board has provided the required infrastructure to the Railway authorities for housing the Railway Reservation Counter.

Ideally located in the Niharika Complex near the main Bus Stand at Katra this computerized Railway Reservation Counter will certainly go a long way in meeting the long felt need of the devotees visiting the Holy Shrine of Mata Vaishno Devi Ji from various parts of the country.

Prior to the establishment of this counter, Railway Reservations were got made through authorized agents to whom a fixed quota was allotted. Yatries could get their tickets booked with in the quota range only but no facility for cancellation of reservation was available.

With the commissioning of the new Railway Reservation Counter, the Yatries can make or cancel reservation to/from any part of the country instantly.

Top Security Arrangements
In order to regulate the yatra and strengthen security in the area, the State administration has made elaborate arrangements including deployment of sufficient troops of the local police as well as the paramilitary forces. Regular patrolling of the track, monitoring, vigilance and necessary action with regard to suspicious elements are part of the security drill. The security staff of SMVDSB (Shrine Board) is utilized for regulation of Yatra and adds to general area vigilance. In addition, X-Ray Baggage Inspection Systems and Door Frame Metal Detectors have been provided to ensure foolproof security of the Yatries and the Shrine. Close Circuit TVs are installed at all vital locations.

The services of the local police can be availed of through Police Stations/Police Posts at Katra, Banganga, Adkuwari, Sanjichat and at Bhawan. There are senior officers of the rank of Superintendent of Police (SP) who are available at Katra and Bhawan. In addition, officers of the rank of Deputy Superintendent of Police (Dy SP) or above of the paramilitary forces at also available at both Katra and Bhawan.

Top Post & Telegraphs
For the benefit of the Yatries visiting the holy Shrine of Vaishno Devi, the following post offices offer their standard services to the devotees. Devotees can send telegrams, post letters, send money orders, or avail of any other standard facility being offered by the Department of Posts & Telegraphs, Government of India.

STD/ISD/PCO booths function all over Katra, along the track and right up till Bhawan. A few of them are open for all 24 hours. The STD code for Katra is 01991. A few cyber cafes are also functional.

Mobile phone services have been started. While post paid Cell connections are functional in Katra and Bhawan, pre paid cell connections are currently not functional.

Top Palki, Ponies & Pithoos
It may also be noted that palanquins (palkies), porters or ponies are far easier to hire at the beginning of the journey than in the middle. Palanquins can be hired from the Shrine Board assistance counter located at the Main bus stand, Katra and ponies can be hired from Chetak Bhawan located just near the Darshani Darwaza.

Top Battery Car Arrangement
Battery cars have been arranged by Mata Vaishno Devi Shrine Board on regular intervals during day time from 9.00 A.M. to 1.00 P.M and from 4.00 to 6.00 P.M. from Adhkawari and Bhawan for old age Yatries and Handicapped Yatries on nominal fare of Rs. 100/-. While going from Adhkawari to Bhawan Battery Car can carry only two to three Yatries according to the weight of Yatries. While coming back from Bhawan Battery Car can carry Nine Yatries. Yatries can book ticket from for Adhkawari to Bhawan from Inderprastha and for traveling from Bhawan to Adhkawari from Manokamana Bhawan.

Top Banks
Many nationalized and private banks have their branches at Katra and provide ATM facilities at Katra.

The J&K Bank and the Oriental Bank of Commerce (OBC) have their branches in the Bhawan complex also.

Top Helicopter Service
Deccan Charters Ltd. and Pawan Hans operates flights daily from Katra to Sanjichat.

Capacity: 6 persons per flight.
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